Thanks to improved technology, companies around the world have developed web platforms that enable their customers to manage the billing account. The platform offers the user the ability of creating a profile which includes their name, phone number, mailing address, email address and other details like account number. As a Yorkshire Water customer, it is important to know how to manage your account therefore staying updated at all times. Below are tips for managing your account.
The first thing you need to do in order to manage your account is to set up your profile. Web platforms are designed with electronic forms that gather information from the user. The user is required to type the required information in the relevant text boxes before submitting. In order to set up your profile, you will be required to fill in your first name, your last name, your email address, your current phone number, your mailing address, your current residence and town name among others. Setting up your profile allows you to own the account.
Majority of web platforms provide a notification area where alerts are sent to. Even though you have provided your email address, there are platforms that will utilize the internal account messaging and notification system to send information to users. In order not to miss out on various updates such as problems with the water distribution system or any other incidents, it is important to keep checking your account.
Web platforms that capture information and allow users to manage the account require one to set up a username and a password. Passwords provide the user with the ability of signing up to the account as well as preventing unauthorized users from accessing the account. According to experts, a strong password should be 8 characters long and above. It should also consist of alphanumeric where the alphabets are mixed into capital and small letters. Do not use common words and numbers that are easy to guess. From time to time, you need to keep updating your password so as to ensure your account stays protected. All you need to do is log into your account and update the password in your profile.
In case of problems or immediate notice that requires formal notification, companies will mail you the bill or call you to confirm something. There are times when people will change their phone numbers in case it has a problem that can’t be rectified. Change of mailing address usually occurs due to several reasons too. In this case, it is important to ensure that you have updated your mailing address and phone number. Having your current mailing address and phone number in your account allows the technicians to contact you in case they want to check up on your water meter or investigate other problems.
It is important to ensure that your account details are accurate and up to date. To manage your account, you need to set up your profile, set up a strong password, update your phone number and mailing address. These tasks can be completed on the company website, or by contacting Yorkshire Water customer services.